Client Feedback Questionnaire

Overall how satisfied were you with the service you received from us?

In general, how satisfied were you with the service you received in respect of timeliness in responding to telephone calls, emails and letters?

In general, how satisfied were you with the service received in respect of turnaround time on your matter?

Please add any extra comments for the above three questions:

Do you think your objectives were understood and met?

If no or unsure, please give reasons:

Would you recommend our firm to others?

How could we improve our service?

Any additional comments?